FREE SHIPPING OVER $150 IN AUSTRALIA & NEW ZEALAND

We use Australia Post and offer free shipping in Australia and New Zealand for orders above $150.

In Australia, for orders above $150, we offer Express Post for $15.
For orders under $60, shipping is $7 for Regular Post or $11 for Express Post.
For orders between $60-$150, shipping is $16 for Regular Post or $21 for Express Post.
Express Post: 1-2 business days.
Regular Post: 3-6 business days.

 

INTERNATIONAL DELAYS DUE TO COVID-19

Due to reduced international flights, international delivery timeframes have been updated as follows.

To New Zealand, for orders above $150, we offer express shipping for $15.
For orders under $60, shipping is $15 for express.
For orders between $60-$150, shipping is $30 for express.
Express shipping: 3-9 business days.
Regular shipping: 7-14 business days.

To USA, Canada, Asia and Pacific, we charge a flat-rate express shipping fee of $40 AUD.
Express shipping: 4-25 business days.

To the rest of the world, we charge a flat-rate express shipping fee of $60 AUD.
Express shipping: 4-25 business days.

Parcels are packaged discreetly with no indication of the contents and dispatched within one business day.

International orders may be subject to custom duties and delays depending on your country's regulations.

For more details and shipping rates, please refer to our FAQs page.

Need an exchange or refund? Please refer to our RETURNS page.

Men Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (254mm) and left foot (257mm), then we recommend size 42.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Women Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (229mm) and left foot (231mm), then we recommend size 38.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Size Guide

MEN

FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12

WOMEN

FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your JENNEN shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.