Goodbye Collingwood Store!

February 09, 2019

After 7 years of trading our Collingwood Store, we've made the difficult decision to close our Jennen Shoe Store at 5pm on Saturday 16th of February 2019.

The costs of running our specialty elevator shoe store in Melbourne have been high, especially with our landlord doubling our rent in 2018!

Even when we operated our Sydney and Brisbane stores, over 80% of our customers preferred purchasing discreetly online.

In fact, according to a Ray Morgan Company statistic, nearly 9.5 million Australians are purchasing products online in an average four-week period. The majority of these purchases are fashion, entertainment and leisure.

Our customers can rest assure that in 2019 and onwards, Jennen Shoes will continue to operate online and dispatch all orders within one business day from our Boronia warehouse. We'll continue to provide free delivery across Australia and to our brothers and sisters in New Zealand.

We’ll also continue to provide international express shipping to all our customers around the globe.

With a newly redesigned, easy-to-navigate website featuring 360 degree rotational images of every height-increasing shoe style on our Jennen Shoes website, we're confident you'll enjoy your online shopping experience right here. 

With a focus on product development, we’ve already launched our women’s collection and vegan collection for the environmentally conscious man.

 In 2019, we’ll continue to design new, on-trend styles for each new season.

We’re constantly developing our products and ensuring quality control is always maintained. We're proud to say that the built-in comfort lifts in Jennen Shoes won't compress over time. The height-increase provided internally will be maintained as long as the shoes are wearable.    

We’ll continue to offer quality online and phone support to our customers and provide VIP exclusive discounts to those who have joined the Jennen Community. 

If you'd like to join the Jennen Community, enter your email address at the bottom of this page. It's free, and you'll be notified when we launch new styles and have promotions. 

If you haven’t purchased our elevator shoes before and you’re unsure of your size, use our size guide.

If the size isn’t quite right, you can post them back for an exchange. We’ll even send out your exchange at no cost to you.

Tip: Some customers purchase multiple pairs in one order and return the styles and sizes that don’t quite suit.

If you prefer a refund, that’s no problem either!

We value our customers and appreciate your feedback. This is how we develop our products and sustain customer satisfaction.

If you’re happy or unhappy with our products, we want to hear from you.

Thank you for reading, and as always, don’t forget to stand tall!

 


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Men Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (254mm) and left foot (257mm), then we recommend size 42.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your Jennen Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Women Size Guide

FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

It's common for one foot to be slightly longer than the other. For example, if your results are: right foot (229mm) and left foot (231mm), then we recommend size 38.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles. These shoe lift insoles can be inserted into your Jennen Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning. 

Size Guide

MEN

FOOT LENGTH (MM) EURO SIZE AUS / UK SIZE US SIZE
235 37 4 6.5
240 38 4.5 7
245 39 5.5 7.5
250 40 6 8
255 41 7 8.5
260 42 8 9
265 43 9 10
272 44 9.5 10.5
280 45 10 11
288 46 11 12

WOMEN

FOOT LENGTH (MM) EURO SIZE AUS / US SIZE UK SIZE
212 35 4 2
220 36 5 3
229 37 6 4
237 38 7 5
246 39 8 6
254 40 9 7

Measure the length of your feet in mm, with your heels against a wall. 

For increased accuracy, ask for assistance when measuring. 

If you have broad feet, we recommend selecting one euro size larger than your measurement.

If unsure about sizing, we recommend ordering one euro size larger and a set of 1.2cm Ezylift Insoles for men or 1.2cm Ezylift Insoles for women. These shoe lift insoles can be inserted into your Jennen Shoes if there is a little extra room inside, or into your regular shoes for extra height and cushioning.