MR. GRAINGER: TOP 10 FAQS
1. What materials are used to make Mr. Grainger?
The upper material of the shoes is made from premium grade cow leather while the outsole is made from premium rubber. The insole material is made from non-compressing polyurethane and features a JENNEN cushion comfort layer.
2. Can I increase my height even further with these shoes?
Yes, you can add one of our 1.2cm Ezylift insoles to your shoes for an additional height increase of 1.2cm, bringing your total height increase to 6.2cm.
3. Are these shoes comfortable to wear?
Yes, the hidden lifts are made with non-compressing polyurethane and feature a JENNEN cushion comfort layer in the insole, ensuring that they're comfortable to wear even for extended periods of time.
4. How do I choose the right size for me?
We recommend measuring your feet and referring to our size chart to find the perfect fit.
5. Can I return or exchange my shoes if they don't fit or I'm not satisfied with them?
Yes, we offer a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, you can return or exchange your shoes within 30 days of receiving them. Please refer to our website for more information on our return policy.
6. Can I wear Mr. Grainger in wet weather?
We don't recommend exposing these shoes to water, as this can damage the leather and cause the insoles to deteriorate. We recommend wearing them in dry weather and taking care to avoid getting them wet.
7. Do you offer any discounts or promotions on JENNEN Shoes?
Yes, we occasionally offer discounts and promotions on our website and social media channels. Be sure to sign up for our newsletter and follow us on social media to stay up-to-date on our latest deals.
8. Can I find these shoes in a physical store?
While we don't have a physical store, we do offer a convenient way for you to try on our shoes. If you are located in Australia and your order is above $200, we provide a free return label and redelivery once for exchanges and returns. This means you can try on our shoes in the comfort of your own home and return them if they don't fit or if you are not satisfied.
9. Do you offer any other styles of elevator shoes for men?
Yes, we offer a wide range of elevator shoes for men, including formal dress shoes, boots, and casual sneakers. Check out our website to see our full selection.
10. What should I do if I have questions or concerns about my order?
If you have any questions or concerns about your order, you can contact our customer service team for assistance. We're always happy to help and ensure that our customers have a positive shopping experience with us.