The COVID-19 is having a significant impact and is being felt all over the world. We want to share with you what our team members at JENNEN shoes are doing so we can continue delivering your order, whilst protecting the health and safety of our staff and customers in relation to the spread of COVID-19.

We’re enforcing our dispatch team to maintain high standards of hygiene and cleanliness.

Our partner courier, Australia Post has advised that they will no longer require a signature for delivery or collection to minimise the risk to everyone.

There may be a slight delay with the standard delivery while international deliveries may be highly impacted due to flight disruptions and cancellations. Rest assure that Australia Post is working closely with partner airlines and postal operators to move items as quickly possible.

Please check the Australia Post website for more information regarding international delivery delays and flight disruptions.

To track the shipping of your order, please visit the Australia Post website.

If you have any questions, please feel free to​ reach out to our Customer Care Team.

​Please stay safe!​